Your Orders, Your Payments, Our Promises

Delivery Policy

At Orange Solution, we understand that timely delivery and clear communication are key factors in the success of any software development project. That’s why we’ve put together this delivery and payment policy to ensure that both our clients and our team have a clear understanding of our processes and expectations.

Delivery:

• Our delivery schedule will be outlined in the project proposal or agreement. We will work closely with our clients to establish a realistic timeline for completion and will make every effort to meet or exceed that schedule.
• We will provide regular updates on the progress of the project and will be available to answer any questions or concerns that may arise.
• Upon completion of the project, we will deliver the final deliverable to the client in the format specified in the project proposal or agreement.

Payment:

• Our payment schedule will be outlined in the project proposal or agreement. We require a 50% deposit before starting the project and the remaining 50% upon completion.
• Invoices are due and payable within 30 days of receipt.
• We accept payments via bank transfer, credit card, and mobile financial services.

Cancellation & Refunds:

• If the client wishes to cancel the project, they must do so in writing and the company will provide a refund based on the percentage of the project completed and the fees paid by the client.
• If the project is delayed or not completed due to the client’s failure to provide necessary information or resources, the company will not provide a refund.
• Any disputes over refunds will be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.

By engaging our services, the client agrees to the terms outlined in this delivery and payment policy. If you have any questions or concerns, please don’t hesitate to reach out to us.

Thank you for choosing Orange Solution for your software development needs. We look forward to working with you!